Email History

Use Email History to review emails sent from EMS through SMTP. Email History includes confirmations, invoices, reminders, reports, queries, guest requests, group and contact information emails, and other system-generated emails.

You can search for sent emails, review message contents, and print email records.

  1. Navigate to Reservations > Email History.

  2. Review the value in From.

    EMS populates this field with the email address associated with your user account.

  3. Enter the search criteria.

    • Date Sent

    • Source

    • To/CC/BCC

    • Subject

    • Body

  4. Select Display.

    EMS displays matching emails in the results pane.

View an email

  1. In the results list, select an email.

  2. Select View.

Print email history

To print the results list:

  1. Select Print > List.

    To print one or more emails:

  2. Select one or more emails from the results list.

  3. Select Print > Emails.